Justin Ledford: The Story Behind Flagstone Roofing

People ask me how I got into roofing. The honest answer is that I got into it for my family.

Who is Justin Ledford?

Justin Ledford is the founder of Flagstone Roofing, LLC, a Texas roofing company he and his wife started in 2011 after his father was denied commission he had already earned. Based in Austin and serving Houston and San Antonio, Flagstone has built 9,400 roofs and counting, and Justin puts his own name and face on the work — including more than 50 videos filmed standing next to the customer.

Key takeaways

Flagstone Roofing crew installing a residential roof in Texas
  • Flagstone Roofing was founded in 2011 by Justin Ledford and his wife, out of a family situation.
  • 9,400 roofs built since 2011, based in Austin, serving Houston and San Antonio.
  • BBB accredited, RCAT certified, GAF and TAMKO manufacturer certified.
  • Every job carries a 7-year workmanship warranty and up to a 30-year manufacturer warranty.
  • The difference is what happens where you cannot see it — flashing, underlayment, ventilation.

Why we started a roofing company

Before Flagstone, I was a top salesperson at Vector Marketing, my wife was working in oil and gas, and my father was out selling roofs for another company. One day he came to the house genuinely upset. He had closed good deals and the company never paid him his commission. He earned it, and they stiffed him.

My wife looked at the situation and said the thing that changed our lives: why don’t we start our own roofing company? I had the sales and management experience to build a team and fund it, and she would handle the legal work and the back end.

That is how Flagstone Roofing started in 2011.

I learned the trade from the people I trusted most. My father, my uncle and my brother were all in roofing sales, and I soaked up everything they knew. Then I did what I have always done — I bet on myself. I invested in every industry training I could get my hands on and committed to constantly learning.

I fell in love with the work. When a hurricane, a tornado or a hailstorm tears through a community, people are scared and overwhelmed. Getting to step in and make sure a family is properly taken care of, that their home is protected and their claim is handled right, is a genuinely good way to spend a career.

What Flagstone Roofing is today

Fifteen years later we are based in Austin, serving Houston and San Antonio, with expansion underway into Dallas, Oklahoma and Colorado. We recently earned licensing in more than a dozen new states. Now we are doing the part I love most — finding the right people to grow with us.

Since 2011, Flagstone has built 9,400 roofs and counting. Our crews bring a combined 30-plus years of experience, and they are treated like what they are: family. We are certified by the biggest manufacturers in the world, so the work we install is backed by the manufacturer, not just a handshake.

Most of what we do is residential storm and insurance work. Over the years we have done just about everything a home needs on the outside — asphalt shingles, tile and metal roofing, plus siding, windows, gutters, garage doors, fence staining, painting and full exterior wraps.

The credentials, and what each one actually means

Credential What it means for you
BBB accredited A public complaint history you can check yourself
RCAT certified Held to the Roofing Contractors Association of Texas standard
GAF certified Manufacturer-backed materials and warranty eligibility
TAMKO certified A second manufacturer certification, not just one
Angie’s List Super Service Award Recognition based on homeowner reviews
7-year workmanship warranty Our labor is covered, in writing
Up to 30-year manufacturer warranty The materials are covered by the maker

The proof I am proudest of is not a plaque. Search my name and you will find hundreds of five-star reviews from real homeowners, and more than 50 videos of me standing next to the customer while they tell you, in their own words, how the job went. I put my name and face on our work on purpose.

What we actually do differently

There are a lot of roofers out there. What our customers are really buying is an expert who will hold their hand through the entire process and follow manufacturer specifications to the letter, without cutting corners to pad a margin.

A lot of companies skip the things that matter where you cannot see them. They will not replace the flashing. They will not replace the underlayment. They will not set the right starter strips. They will not properly check and correct ventilation. They will not get up in the attic after the job to make sure everything is right.

We do all of it, every time, start to finish — and then we make sure the customer is genuinely happy before we call it done.

That standard comes straight out of our core values: Work Hard Play Hard. Do It Now. Extreme Ownership. Resourcefulness. Do What’s Right and Make It Right. Protect the House.

Who I am when I am off the roof

I am a family man first. I have a wife and three kids, and I try to live by the Golden Rule — treat people the way I would want to be treated. I am a man of faith and I am deeply invested in my community.

Giving back matters to me. I give more to charity in a year than a lot of people make, and that is exactly why the money side of this business matters to me. It lets me take care of my family, give my kids a good life, and support the causes and community I care about.

Where we are headed

The vision for Flagstone is to keep opening new territories with multiple office locations, strong branch and general managers, and crews delivering thousands of roofs a year — growing into a company doing $10 to $20 million annually, the right way, one protected home at a time.

If you are a homeowner who wants it done right, or a great person who wants to grow with a company that means what it says, I would love to meet you.

Talk to us

If a storm has come through and you are not sure what you are looking at, get a free roof inspection from Flagstone Roofing, or call 855-898-7663. If you are considering roofing as a career, our careers page is the place to start.

— Justin Ledford, Founder, Flagstone Roofing, LLC

Frequently Asked Questions

Who is Justin Ledford?

Justin Ledford is the founder of Flagstone Roofing, LLC, a Texas roofing company he and his wife started in 2011. He is based in Austin, has three kids, and appears personally in more than 50 customer video testimonials.

When was Flagstone Roofing founded?

2011. Justin and his wife started it after his father was denied commission he had already earned working for another roofing company. She handles the legal work and back end; he built the sales team.

How many roofs has Flagstone Roofing built?

9,400 and counting since 2011. Most of the work is residential storm and insurance roofing, though the company also does siding, windows, gutters, garage doors, painting and full exterior wraps.

What areas does Flagstone Roofing serve?

Based in Austin, Texas, serving Houston and San Antonio, with expansion underway into Dallas, Oklahoma and Colorado. The company recently earned licensing in more than a dozen new states.

What certifications does Flagstone Roofing hold?

BBB accredited, certified by the Roofing Contractors Association of Texas, and manufacturer certified by both GAF and TAMKO. The company has also won an Angie’s List Super Service Award.

What warranty comes with a Flagstone roof?

Every job is backed by a 7-year workmanship warranty covering the labor, plus up to a 30-year manufacturer warranty on the materials themselves.

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